Reference

What You Agree To When You Use 7a999

These terms set out how your 7a999 account works — what we expect from you and what you can expect from us, including how deposits via bKash, Nagad, and Rocket are handled.

Account eligibility applies by regionbKash, Nagad, Rocket coveredTerms updated when policy changesBangladesh local law applies
7a999 What You Agree To When You Use 7a999
HOW WE HANDLE THIS

Our Obligations Under These Terms

These terms are not one-sided. We have obligations too — to be clear about how your account wallet works, to keep your data handled properly, and to act fairly when disputes arise. Here is what we commit to on each front.

Account Security Your account is protected by password and OTP verification. We do not share your login credentials or wallet details with third parties outside of payment processing.
Data Handling We collect only what is needed to run your account — registration details, wallet identifiers for bKash, Nagad or Rocket, and session records. Retention follows our privacy policy.
Dispute Process If you believe a term has been applied to your account unfairly, contact support with your account ID. We review disputes within a defined internal process and respond in writing.
Term Change Notice When we update these terms, the revised version is posted with an effective date. Continuing to use your account after that date means you accept the updated terms.
TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team handles terms-related queries directly. You can reach us through live chat on the site, by email, or via our Bangladesh support line. We respond to account and terms queries as a priority.

Live Chat Start a chat from any page on the site. Our team can clarify terms, account status, or wallet-related conditions on the spot.
Email Support Send your terms query in writing and we will reply with a clear reference to the relevant clause and how it applies to your account.
Bangladesh Account Help For bKash, Nagad, or Rocket account questions tied to these terms, our local support path handles wallet-specific policy queries directly.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering accounts, wallet payments, eligibility, and what happens if something goes wrong.

Access and eligibility depend on your local law and your region's status. We do not override local legal restrictions, so check whether online gaming is permitted where you are.

If your account is suspended for a terms breach, funds held in your account wallet are subject to our review process. We will contact you with the outcome and any applicable next steps.

Yes. Contact support with your account registration date and we will provide the version of the terms that applied at that time, sent to your registered email address.

Our platform terms apply equally to all supported wallets. However, bKash, Nagad, and Rocket each have their own conditions — those are between you and your wallet provider.

Your account wallet is the balance held inside your 7a999 account. It is funded through your mobile payment method and can only be withdrawn to the same verified wallet used for deposits.

Email our support team before the effective date of the change. If you do not accept the new terms, you should close your account before the updated version takes effect.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.