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How 7a999 Handles Your Personal Data

When you open an account with us, you share personal details — your name, contact number, and payment wallet like bKash, Nagad or Rocket. This page tells you exactly what we collect, why we collect it, and what rights you have over that information.

bKash, Nagad, Rocket wallet data handled securelyNo data sold to third partiesYou can request your data at any timeAccount access subject to local law
7a999 How 7a999 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, correct something on file, or ask us to delete your account information, our support team handles those requests directly. Reach us through live chat on the platform, by email, or via your account settings panel. We aim to respond to all data-related requests within a reasonable time. Your right to make these requests depends on the laws applicable in your region.

Live Chat Start a chat from any page on the platform. Tell the agent you have a privacy or data request and they will route it to the right team.
Email Support Send your data request by email with your registered mobile number or wallet reference so we can locate your account quickly and act on it.
Account Settings Log in, go to your account settings, and find the data and privacy section. From there you can review what is stored and submit a correction request.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across every layer where your data moves — from the moment you enter your bKash number at deposit through to withdrawal verification. Our infrastructure uses SSL encryption on all data in transit. Account sessions are protected by OTP verification tied to your registered mobile number, so no one else can access your account without that confirmation step. Cookies on the platform track session state and remember your language and wallet preferences; they do not track your activity outside our site. You can clear or block cookies through your mobile browser settings, though doing so may affect how your account session behaves.

SSL Encryption All data transmitted between your device and our platform — including bKash and Nagad wallet details — is encrypted in transit using SSL protocols.
OTP Account Access Every login triggers an OTP sent to your registered mobile number. This stops unauthorised access even if someone else knows your password.
Cookie Controls We use session and preference cookies only. You can manage or remove them through your mobile browser settings at any time without losing your account.
Data Retention Policy We keep your account data while your account is active and for a period after closure as local law requires. You can request deletion once your account is closed.

Your Questions About Privacy Answered

These are the questions we hear most often about how we handle personal data, wallet information and account records. If your question is not here, contact us through live chat or email and we will give you a direct answer.

We store your name, mobile number, email, registered wallet details such as your bKash or Nagad number, and your transaction history. Device and session logs are also kept for security purposes.

Your wallet details are shared only with the payment processor handling your specific transaction. They are not shared with advertisers or any unrelated third party under any circumstances.

Yes. Contact support via live chat or email with your registered mobile number. We will compile and send you the data we hold, subject to the laws applicable in your region.

Submit a deletion request through your account settings or via email after closing your account. We process deletions within the timeframe required by applicable law in your region.

Cookies keep your session active, remember your wallet preference and language setting, and help us detect unusual account activity. They are not used to track you across other websites.

We collect device type, browser version, IP address and session behaviour when you access the platform on mobile. This is used for security checks and account access verification only.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.